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Explore insights, tips, and expert advice on communication, presentation skills, workplace etiquette, and more. Stay informed and inspired as you grow your professional skillset with our curated articles.
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October, 2025
HOW TO USE THE TELEPHONE
Telephone communication is very sophisticated today – the servic...
October, 2025
ELEMENTS OF AN AGENDA
The agenda of a monthly meeting should include the following information:
October, 2025
ELEMENTS AND CHARACTERISTICS OF MINUTES AND MEETINGS
Minutes should contain some or all the following elements:
October, 2025
TIPS FOR COMPILING MINUTES
The minutes of a meeting reflect an accurate, objective, written report on the proceedings and decisions of a meeting. The se....
September, 2025
DUTIES OF A CHAIRPERSON
Minutes should contain some or all the following elements:
August, 2025
HOW TO LISTEN EFFECTIVELY
One of the most difficult aspects of communication is to be an active listener. Good communication skills begin with listening...
July, 2025
TO WRAP UP YOUR PRESENTATION
A speech is evaluated in terms of purpose, content and style. The purp...
June, 2025
HOW TO USE THE POWER OF POWERPOINT
Today many desktop presentation programs enable you to create stun ....
May, 2025
SPEECH PREPARATION
When you prepare a speech you will need to consider the following factors: ....
April, 2024
IMPROMPTU SPEAKING
Is when you are asked to speak in public without prior notice. It can be one of the most terrifying speeches you will ever do; standing up in front of a crowd having to speak for a few mi...
July, 2024
HOW TO INTRODUCE A SPEAKER
An easy way to remember what you have to do: Refer to the particular audience. Speak about the occasion...
December 22, 2024
OVERCOMING SHYNESS
There’s nothing wrong with being shy – if that is what you want.
Please read the preceding sentences again, especially the last six words. These words – “if that is what you want” – say it all.
December 14, 2024
PUBLIC SPEAKING - ARE YOU NERVOUS?
Yes, you are going to be nervous the first time that you must speak to an audience. But the adrenaline is beneficial to you and will help you to give a more efficient performance as a speaker.
There are many surprisingly simple ways to reduce nervous tension:
December 3, 2024
PUBLIC SPEAKING
The tone of your voice conveys your attitude towards your subject and your audience. It also conveys how confident or how nervous you are. Usually when you are nervous, your voice takes on a higher pitch and sometimes, your voice may even quiver!
October, 2024
DEFINING THE WORK WE WERE BORN TO DO
We are all unique and precious. And, whether we realize it or not, we all have talents and gifts...
Voice Skills
How to structure your speech
How to communicate effectively in and outside your working environment.
How to make a professional phone call.
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