International and South African Soft Skills Training
The ability to communicate effectively is generally recognized as the number 1 skill that will determine whether you will be hired and promoted in your career.
I offer various courses such as Effective Presentation Skills, Effective Meetings, Frontline Etiquette, Effective Communication in The Workplace and more to see to your needs
October, 2025
HOW TO USE THE TELEPHONE
Telephone communication is very sophisticated today – the servic...
October, 2025
ELEMENTS OF AN AGENDA
The agenda of a monthly meeting should include the following information:
October, 2025
ELEMENTS AND CHARACTERISTICS OF MINUTES AND MEETINGS
Minutes should contain some or all the following elements:
October, 2025
TIPS FOR COMPILING MINUTES
The minutes of a meeting reflect an accurate, objective, written report on the proceedings and decisions of a meeting. The se....
September, 2025
DUTIES OF A CHAIRPERSON
Minutes should contain some or all the following elements:
August, 2025
HOW TO LISTEN EFFECTIVELY
One of the most difficult aspects of communication is to be an active listener. Good communication skills begin with listening...